C’est le ton

It's not just what you say, but more importantly: how you say it. And how you present yourself. Count the differences between the media performances of

• Soumaya Sahla – is offence always the best defence?
• Minister Robbert Dijkgraaf – communicating in a crisis
• The informer duo – being on your own is sometimes not so bad

And we look back on Remembrance Day with a touching poem by Joost Prinsen and a satirical direct hit by Roel Maalderink from Plakshot.